LEARN MORE and register with confidence.

Frequently Asked Questions

How can I rent a mobility device at EXPO?

Scootaround Mobility Solutions

Orange County Convention Center
9800 International Drive, Orlando, FL 32819
(888) 441-7575 phone



How can I register?

You can either submit your registration online or download a registration form and mail/fax the form to UMA. Please fax the form to 703.838.2950 or mail it to 113 South West Street 4th Floor, Alexandria, VA 22314.

Related to our new dates: 

I already booked my rooms. How do I get a new reservation for the right days?

Each of the properties will be reaching out to you to update your information.  Please make sure to be on the lookout for an email.  If having trouble please email cblake@uma.org.
I registered for March and the new dates do not work for me. Can I get a refund?
Yes.  All registrations will be carried over to the new dates.  However, if the dates do not work please contact UMA at 703.838.2929 or email Antonio Thomas, athomas@uma.org, and he will be able to assist.

Are refunds available if I need to cancel?

There is a $50 processing fee on all cancellations. This fee is assessed on a per person basis. All refund requests are up to the discretion of EXPO Management. If you registered on/before March 31, 2020 with the special preregistration rate, you will not be eligible for a refund. 

If I cancel my registration but someone is going to take my place, am I still charged the cancellation fee?

No, the cancellation fee is only for people who are canceling an entire registration with no substitute.  

Where do I pick up my registration packet?

Registration Check-In will be held at the UMA EXPO registration desk during the following times (tentative; subject to change):

  • Wednesday, April 21 – 11:00 a.m. – 5:00 p.m.
  • Thursday, April 22 – 7:00 a.m. – 6:30 p.m.
  • Friday, April 23 – 8:00 a.m. – 5:00 p.m.
  • Saturday, April 24 – 9:00 a.m. – 12:00 p.m.

Remember, if you plan to attend any UMA Motorcoach EXPO function, you must pick up your registration badge from the registration desk.  

I am attending with colleagues. Am I allowed to pick up their badge and registration packet?

Unfortunately, they will need to pick up their own registration materials.  

If I haven’t registered but plan to attend, can I register at the show?

Yes, you can still register to attend the show on-site if you miss the early deadlines.

2021 ONSITE RATES  UMA Member     Non-UMA Member
Operator $499 $800
Non-Exhibiting Supplier $1,550 $1,800
Spouse $499 $800
Child $95 $265

If I register on-site in Orlando, what forms of payment do you accept?

  • Cash
  • Credit Cards – American Express, Discover, MasterCard, Visa
  • Personal Checks – with valid identification

What are the differences between registration types: Operator and Non-Exhibiting Supplier?

Operator: Motorcoach owners, operators or staff personnel who is an active part of a motorcoach company recognized by the US DOT.

Non-Exhibiting Supplier: Vendor companies that sell/supply to the motorcoach industry and who are NOT exhibiting at the 2021 UMA Motorcoach EXPO.

Only 2 people per company are allowed to register as Non-Exhibiting Suppliers. 

There is only one rate available and no day passes are allowed.  

I am bringing my child. Do I have to register him/her and what are the registration rates?

Yes. Anyone who wishes to gain entry to any UMA Motorcoach EXPO exhibits or functions must be registered and in possession of a name tag administered by show management. Children under age 12 are free. Child rates are for children ages 12-17.

Don’t see your question? Let us help! Please contact us at info@uma.org or 1.703.838.2929.