WHAT TO EXPECT - OUR HEALTH AND SAFETY PLAN

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Frequently Asked Questions

Will there be a mask requirement to attend UMA Motorcoach EXPO?

Attendees at the UMA Motorcoach EXPO will be required to comply with applicable state and local requirements while in the Long Beach Convention and Entertainment Center, where the bulk of EXPO events will take place. Currently, that means wearing a mask during EXPO events. Please be advised that this state and local guidance could change to require proof of vaccine or a negative test as we move closer to February 23 and UMA will adapt our guidance to meet local and state requirements and inform registrants of any changes in protocols via this webpage emails to registrants. (Last updated November 1, 2021)

What are the rules at local establishments surrounding the Long Beach Convention & Entertainment Center?

Beyond UMA events, attendees who will be dining, enjoying nightlife, or sightseeing on their own should be aware of local laws requiring proof of vaccination or a negative test result for COVID-19 (within 72 hours prior) for those visiting indoor bars, wineries, breweries and distilleries that do not serve food (establishments that are 21+). While not required, the Health Department also strongly recommends that restaurants establish similar proof of vaccination requirements for the safety of their staff and patrons, so attendees could encounter these rules at other establishments that choose such protocols. (Last updated November 1, 2021)

Are refunds available if I need to cancel?

There is a $100 processing fee on all cancelations. This fee is assessed on a per-person basis. All refund requests are up to the discretion of EXPO Management. If you registered on/before May 15, 2021 with the special preregistration rate, you will not be eligible for a refund. No refunds for cancelations after 12/31/2021.

If I cancel my registration but someone is going to take my place, am I still charged the cancelation fee?

No, the cancelation fee is only for people who are canceling an entire registration with no substitute.  

Where do I pick up my registration packet?

Registration Check-In will be held at the UMA EXPO registration desk during the following times (tentative; subject to change):

  • Wednesday, February 23 – 11:00 a.m. – 5:00 p.m.
  • Thursday, February 24 – 7:00 a.m. – 6:30 p.m.
  • Friday, February 25 – 8:00 a.m. – 5:00 p.m.
  • Saturday, February 26 – 9:00 a.m. – 12:00 p.m.

Remember, if you plan to attend any UMA Motorcoach EXPO function, you must pick up your registration badge from the registration desk.  

I am attending with colleagues. Am I allowed to pick up their badge and registration packet?

Unfortunately, they will need to pick up their own registration materials.  

If I haven’t registered but plan to attend, can I register at the show?

Yes, you can still register to attend the show on-site if you miss the early deadlines.

If I register on-site what forms of payment do you accept?

  • Cash
  • Credit Cards – American Express, Discover, MasterCard, Visa
  • Personal Checks – with valid identification

What are the differences between registration types: Operator and Non-Exhibiting Supplier?

Operator: Motorcoach owners, operators or staff personnel who is an active part of a motorcoach company recognized by the US DOT.

Non-Exhibiting Supplier: Vendor companies that sell/supply to the motorcoach industry and who are NOT exhibiting at the 2022 UMA Motorcoach EXPO.

Only 2 people per company are allowed to register as Non-Exhibiting Suppliers. 

There is only one rate available and no day passes are allowed.  

I am bringing my child. Do I have to register him/her and what are the registration rates?

Yes. Anyone who wishes to gain entry to any UMA Motorcoach EXPO exhibits or functions must be registered and in possession of a name tag administered by show management. Children under age 12 are free. Child rates are for children ages 12-17.


Don’t see your question? Let us help! Please contact us at info@uma.org or 1.703.838.2929.