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Frequently Asked Questions
How can I rent a mobility device at EXPO?
Scootaround Mobility Solutions
Orange County Convention Center
9800 International Drive, Orlando, FL 32819
(888) 441-7575 phone
How can I register?
You can either submit your registration online or download a registration form and mail/fax the form to UMA. Please fax the form to 703.838.2950 or mail it to 113 South West Street 4th Floor, Alexandria, VA 22314.
Related to our new dates:
I already booked my rooms. How do I get a new reservation for the right days?
Are refunds available if I need to cancel?
There is a $50 processing fee on all cancellations. This fee is assessed on a per person basis. All refund requests are up to the discretion of EXPO Management. If you registered on/before March 31, 2020 with the special preregistration rate, you will not be eligible for a refund.
If I cancel my registration but someone is going to take my place, am I still charged the cancellation fee?
No, the cancellation fee is only for people who are canceling an entire registration with no substitute.
Where do I pick up my registration packet?
Registration Check-In will be held at the UMA EXPO registration desk during the following times (tentative; subject to change):
- Wednesday, April 21 – 11:00 a.m. – 5:00 p.m.
- Thursday, April 22 – 7:00 a.m. – 6:30 p.m.
- Friday, April 23 – 8:00 a.m. – 5:00 p.m.
- Saturday, April 24 – 9:00 a.m. – 12:00 p.m.
Remember, if you plan to attend any UMA Motorcoach EXPO function, you must pick up your registration badge from the registration desk.
I am attending with colleagues. Am I allowed to pick up their badge and registration packet?
Unfortunately, they will need to pick up their own registration materials.
If I haven’t registered but plan to attend, can I register at the show?
Yes, you can still register to attend the show on-site if you miss the early deadlines.
| 2021 ONSITE RATES | UMA Member | Non-UMA Member |
| Operator | $499 | $800 |
| Non-Exhibiting Supplier | $1,550 | $1,800 |
| Spouse | $499 | $800 |
| Child | $95 | $265 |
If I register on-site in Orlando, what forms of payment do you accept?
- Cash
- Credit Cards – American Express, Discover, MasterCard, Visa
- Personal Checks – with valid identification
What are the differences between registration types: Operator and Non-Exhibiting Supplier?
Operator: Motorcoach owners, operators or staff personnel who is an active part of a motorcoach company recognized by the US DOT.
Non-Exhibiting Supplier: Vendor companies that sell/supply to the motorcoach industry and who are NOT exhibiting at the 2021 UMA Motorcoach EXPO.
Only 2 people per company are allowed to register as Non-Exhibiting Suppliers.
There is only one rate available and no day passes are allowed.
I am bringing my child. Do I have to register him/her and what are the registration rates?
Yes. Anyone who wishes to gain entry to any UMA Motorcoach EXPO exhibits or functions must be registered and in possession of a name tag administered by show management. Children under age 12 are free. Child rates are for children ages 12-17.
Don’t see your question? Let us help! Please contact us at info@uma.org or 1.703.838.2929.