Frequently Asked Questions

How can I register?

You can either submit your registration online or download a registration form and mail/fax the form to UMA. Please fax the form to 703.838.2950 or mail it to 113 South West Street 4th Floor, Alexandria, VA 22314.

Are refunds available if I need to cancel?

There is a $50 processing fee on all cancellations. This fee is assessed on a per person basis. All refund requests are up to the discretion of EXPO Management. If you registered on/before March 31, 2017 with the special preregistration rate, you will not be eligible for a refund. 

If I cancel my registration but someone is going to take my place, am I still charged the cancellation fee?

No, the cancellation fee is only for people who are canceling an entire registration with no substitute.  

Where do I pick up my registration packet?

Registration Check-In will be held at the UMA EXPO registration desk during the following times (tentative; subject to change):

  • Saturday, January 6 – 10:30 am – 5:00 pm
  • Sunday, January 7 – 7:30 am – 6:45 pm
  • Monday, January 8 – 8:00 am – 5:00 pm
  • Tuesday, January 9 – 8:00 am – 1:00 pm

Remember, if you plan to attend any UMA Motorcoach EXPO function, you must pick up your registration badge from the registration desk.  

I am attending with colleagues. Am I allowed to pick up their badge and registration packet?

Unfortunately, they will need to pick up their own registration materials.  

If I haven’t registered but plan to attend, can I register at the show?

Yes, you can still register to attend the show on-site. Below is a sample of the rates from 2017 UMA Motorcoach EXPO. Pricing for 2018 UMA Motorcoach EXPO will be made available closer to the show.

2018 ONSITE RATES  UMA Member     Non-UMA Member
Operator $590 $700
Non-Exhibiting Supplier $1450 $1700
Spouse $590 $700
Child $100 $250

If I register on-site in San Antonio, what forms of payment do you accept?

  • Cash
  • Credit Cards – American Express, Discover, MasterCard, Visa
  • Personal Checks – with valid identification

How do I register for the Maintenance Interchange and/or Competition?

If you have not already registered for EXPO, you can register for the Maintenance Interchange during the regular registration process online. If you have already registered for EXPO, contact us at the UMA office to add this item at 1.800.424.8262 or jhooker@uma.org.  

What are the differences between registration types: Operator and Non-Exhibiting Supplier?

Operator: Motorcoach owners, operators or staff personnel who is an active part of a motorcoach company recognized by the US DOT.

Non-Exhibiting Supplier: Vendor companies that sell/supply to the motorcoach industry and who are NOT exhibiting at the 2017 UMA Motorcoach EXPO.

Only 2 people per company are allowed to register as Non-Exhibiting Suppliers. 

There is only one rate available and no day passes are allowed.  

I am bringing my child. Do I have to register him/her and what are the registration rates?

Yes. Anyone who wishes to gain entry to any UMA Motorcoach EXPO exhibits or functions must be registered and in possession of a name tag administered by show management. Children under age 10 are free. Child rates are for children ages 10-17.


Don’t see your question? Let us help! Please contact us at info@uma.org or 1.800.424.8262.