2027 EXPO Education Sessions

Who’s Your Banker? — Many businesses view their bank primarily as a provider of routine services, yet financial institutions can offer far more—particularly to small businesses. This Business Management and Finance session will explore how a strong, productive relationship with a banker can support informed decision-making and help advance a company’s long-term success. Designed for bus and motorcoach company owners and managers.

Holding an Effective Sales Meeting — Productive sales meetings should provide direction, strengthen motivation, and support profitable growth. This Sales and Marketing session will offer practical guidance for planning and leading focused staff meetings that align teams, clarify priorities, and move company goals forward. Designed for managers.

Reducing Risk — Preventing crashes, injuries, and property damage is central to safe and sustainable motorcoach operations. This Safety session will examine practical risk-reduction tools and measurable approaches that can demonstrate a company’s commitment to safety to insurance underwriters, juries, and other stakeholders. Designed for safety professionals seeking to broaden their knowledge and strengthen crash-prevention efforts.

Essential Tire Management — Tires are critical to the safety, reliability, and performance customers expect. This Operations session will outline the practices needed to help prevent catastrophic tire failure, extend service life, safeguard passengers and employees, and control operating costs. Designed for team members involved in day-to-day bus and motorcoach operations.

Selecting a Lender — In today’s volatile market, growing companies need lenders who understand their business plans and goals and can finance new acquisitions. This session is designed for owners and management staff.

So, What Is Your Market? — Understanding your market is key to growth, yet few companies have closely studied who their customers are. Identifying those customers makes sales and marketing decisions clearer and helps define staffing and budget needs. Join this lively discussion to explore a fresh approach.

The Building Blocks of Safety Culture: How Do I Stack Them? —  Workplace safety is something every company – no matter the size  – should not take lightly. Safety requires management to commit to an established workplace safety process and employees to commit to personal responsibility for their own safety and everyone around them.  In this session the speaker will focus on: Establish clear safety goals for your safety program; Define responsibilities that establish the backbone of your safety culture and build trust between management and the employees. Learning Objectives: 1) Define safety culture and what it means to the workforce; 2) Describe the different roles each level of the organization has with regards to establishing and maintaining the safety culture. regulations; 3) Identify how the workforce can participate in establishing the organization’s safety culture.

What Does Dispatch have to do with Safety? — Dispatchers are usually the last connection in the customer’s trip and the driver. Driver availability for the trip can take precedence, but there are other considerations that should be factored.