Announced Education Sessions
Let’s Make a Deal- C’mon Down! How do you evaluate business opportunities or purchases?
You know the revenue potential or savings. You know the cost. So how do you evaluate whether to buy or not to buy or start this new service or wait for the next opportunity? This presentation will walk you through a simple spreadsheet that can be used to evaluate any investment from new shop tools or purchasing a coach to starting a new service. This system was used by a tour and coach operator to evaluate tens of millions of dollars of investments in everything from shop tools to coaches and rail cars.
The Seven Deadly Sins of Dispatching
It is often said that dispatch is more art than science. Perhaps, dispatching also has major safety implications as well as human resource overtones. This session features a panel of experienced owners and management personnel that share their experiences – good and bad.
Is someone stealing your business?
Trust often shields a stark reality – those we often trust the most exploit out trust for financial gain, often over a long period of time. This session will help you identify the subtle signs and steps you can take to avoid financial loss.
Preemployment Screening Program (PSP)
PSP helps carriers make more informed hiring decisions by providing secure, electronic access to commercial driver’s five-year crash and three-year inspection history from the FMCSA Motor Carrier Management Information System (MCMIS). Overall, using PSP reduces the crash rate by 8% and drivers out-of-service by 17%, making this important tool essential.
ADA Part 1 – What’s new with ADA?
The Americans Disability Act incorporates all businesses including passenger transportation. Every operator is required to comply by accommodating people with disabilities. ADA is enforced by the Department of Transportation. This important two-part course will review your obligations and review actual prosecutions and the outcome.
I’d like to give them a piece of my mind!
The U.S. Congress can certainly be perceived as tone deaf, yet they really want to hear from you. This session gives you the tools to address Congress effectively, from your backyard to the UMA Fly-in.
The North American Out-of-Service Inspection Criteria, Part 1
It’s the call every owner dread, your driver just called and the coach has been placed out-of-service until it is repaired. The group is fuming, and you are searching for another operator to bail you out. This course covers in detail the various inspections and how you can avoid the embarrassment and financial consequences of being placed out-of-service.
ADA Part 2 – United States of America v. Ralph
This session will review actual cases the U.S. Department of Justice have taken against actual motorcoach companies including the violations, remedies, and settlements
Drug & Alcohol Post Accident Testing
There’s been a crash and it’s a whirlwind of calls and actions that must be taken. All too often, sending the driver for a drug test can be overlooked and, in the commotion, surrounding the event, the criteria are often forgotten yet it is critical to get this right, and the window of time is narrow. This session will cover the criteria and procedures you must take to comply with the USDOT Federal Motor Carrier Safety Regulations.
Why you are not going to be happy with your insurance physical damage claim.
You reported the vehicle to your insurer and stated the value. Later after a crash or fire where there is extensive damage, you learn the you probably should have spent more time establishing an appropriate value. This session discusses ways you can avoid disappointment when the inevitable physical damage claim arrives.
We’re going somewhere! Insights into opening or expanding profitable tour packages
To diversify your revenue streams, you have considered adding tour packages to your offerings. Maybe you have had a glimpse of the numbers, and frankly, they are really good. The challenge is you are not certain just how to get started.
This session will feature a moderator and panel of professionals that will share important insights into establishing your company as a tour operator in your community and opening new markets and sources of revenue.
A highlight of this session will be taking a look at using FAM TOURS to help build your new tour profit center.
DOT Reasonable Suspicion Training for Supervisors Certification, PART1
DOT Reasonable Suspicion Training for Supervisors is a 2-hour course required by the Federal Motor Carrier Safety Regulations. The primary objective of this training is to prepare regulated employers, supervisors, and managers in fulfilling the DOT’s mandatory training requirements while equipping them with the knowledge and awareness needed to identify and respond to the effects of employee substance abuse and alcohol misuse. A certificate will be issued at the completion of this course. Not just for one person.
“Train the Trainer” Forklift Certification now available at EXPO
The Occupational Safety and Health Administration (OSHA) requires operators of powered industrial trucks (forklifts, etc.) must be trained in the operation of the equipment before they are allowed to operate them independently. The training must consist of instruction (both classroom-type and practical training) in proper vehicle operation, the hazards of operating the vehicle in the workplace, and the requirements of the OSHA standard for powered industrial trucks.
Many shops have forklifts handy to do the heavy lifting, but meeting OSHA regulations for training can often be challenging. UMA is bringing “Train the Trainer” to the EXPO learning sessions so management can supply their designated employees their own forklift training in house that meets the OSHA regulations, saving time and money.
This training session will take place Friday, February 21, 10:00 AM to 12:15 PM and resumes 2:15 -4:10 PM. The class is open to all UMA Motorcoach EXPO attendees; however, OSHA regulations limit the class size. To guarantee a slot, email Ken Presley at kpresley@uma.org once you are registered.
Participants completing the 4-hour training will receive a certificate.
Interstate or Intrastate?
You did not cross a state line, so why are you being told your company is in violation for not having interstate operating authority. This problem is more common than many are aware. This course simplifies the approach to determining…”Is it interstate?”
Chevron, Jarskey, Cornerstone
The U.S. Supreme Court recent rulings will have a tremendous effect on our regulated industry. How regulations are promulgated will change as well as your legal tights. It’s a whole new ball game and you need to know that much of how we approached the issues of regulations and compliance for four decades have changed.
DOT Reasonable Suspicion Training for Supervisors Certification, PART 2
PART 2: DOT Reasonable Suspicion Training for Supervisors is a 2-hour course required by the Federal Motor Carrier Safety Regulations. The primary objective of this training is to prepare regulated employers, supervisors, and managers for fulfilling the DOT’s mandatory training requirements while equipping them with the knowledge and awareness needed to identify and respond to the effects of employee substance abuse and alcohol misuse. A certificate will be issued at the completion of this course.
The hidden danger – shop safety is integral to your success / Pits, lifts, and shop safety!
The motorcoach industry focuses on passenger safety, and rightfully so – it’s our stock and trade, and while we are complying with the Federal Motor Carrier Safety Regulations, there is another set of regulations we should afford equal deference – the Occupational Safety and Health Administration regulations.
Injuries, and sadly even death can occur in your shop, and along with the tragedies, worker’s compensation rates can go through the roof and an OSHA audit can result in severe penalties.
It’s Christmas already?
Well, another year went by, and you never really got around to writing that budget with revenue projections, expense projections, and profit goals. The fact is you weren’t exactly sure how to write a budget. You are not alone, so let’s crunch some numbers and write a budget.
Shucks, I missed it!
Maybe you had to drive, or you were dealing with a compliance review, it doesn’t matter, you missed the 2024 UMA Sales and Marketing Seminar. All is not lost; this session recaps the best of the summit and brings you the insight of others.
The North American Out-of-Service Inspection Criteria, Part 2
A UMA Motorcoach EXPO original and one of the most popular sessions, the Level I inspection with an actual inspector. This hands-on session places a coach on a lift allowing the participant to see exactly what the inspector is looking for from top to bottom.
IRP, IFTA, UC what?
The driver must be prepared for an array of interventions, from inspections to accidents, and they need certain paperwork to show officials or risk fines or being sidelined. This session covers what is required, that’s a good idea, and what should not be available.
If I step in analytics, can I get it off my shoes?
More eyes to your business. Technology is advancing rapidly and leveraging new techniques for marketing, data analytics, AI, and digital marketing strategies will enhance consumer experience in selecting a motorcoach carrier that is just right for their group. This ‘who, what, when, where and how” is a must session for those that want to capture their share of the business in today’s marketplace.
Centers of Influence√
How do you identify a genuine influencer? Influencers speak to the same audience as you and move in the same area of the marketplace. They have relevant credentials and are respected by your target market. They possess the power to change behavior and impact on the way people think about the services you offer.
The “Model Motorcoach Driver Curriculum”
It’s right there in the regulations, companies and individuals who employ commercial motor vehicle drivers are required to provide adequate training and supervision of drivers while drivers are under their employment.
Employers must ensure that their drivers are trained to safely operate a commercial motor vehicle by requiring that drivers possess the level of knowledge specified in 49 CFR § 383.111 and the driving skills specified in 49 CFR § 383.113.
Your challenge comes when you need to provide the training to your existing pool of drivers. What are the subjects? How do you prepare classes that drivers will actually learn something?
The Model Motorcoach Driver Curriculum will provide you with everything you need, instructor guidance, formal presentations, all for free. This session will review this program and show you how you can put it to work for you and immediately improve compliance and safety.